Customer Testimonials
I appreciated the level of communicaton throughout the process and their willingness to deliver the car when it was completed.
Great job!!
The service folks are great! My car looks and runs perfectly after a visit with the Jaguar technicians. It’s the only place I will take my cat for service!
i was very well taken care of... great service and very satisfied with the day
They did a awesome job ! Thank you
Great Service Manager! Great Technician! All were friendly, Customer focused and knowledgeable! Answered all my questions I had about my 2017 Jaguar FPace Diesel! Work was completed quickly!
the dealer is great i know them for years this is my fifth car from them excellent team Don is wonderful in his management i know him for more than 10 ys Dave also was amazing
Had a great experience with this dealership! Purchased a used 2018 Audi SQ5 from here and I could not be happier! Huge thanks to Brent for the great customer service, he made this process so easy and got me into my dream SUV quick! Would absolutely purchase another vehicle from here again.
Great communication. Work performed on time and with care.
I very much appreciate the straight forward talk and advice given. Chris is always on top of it as well as being concerned about your time. I see no reason to have our car serviced any where else.
I don't normally do reviews but this one here was needed. I recently purchased a Jaguar F-Type out-of-state from Jaguar South Hills, and the entire experience was top-tier. I have purchased vehicles sight unseen previously before, but this was by far the best and smoothest experience I have ever had.
Buying a car without seeing it in person is always a risk, and it is definitely better to see a vehicle firsthand if you can. However, if there is any place you can truly trust to get it right, it is this dealership. I had the pleasure to work ... Read More Google - Aug 30, 2026
Took care of me and my car.
I truly love visiting this dealership, however, was disappointed that though it was raining, the interior was neglected, or rather was not diligently cared for as in prior visits. Otherwise all other activities were done in a relatively short and professional manner
I LOVE this dealership’s service, atmosphere and Chris Edward's professionalism and kindness. I look forward to having my car serviced here.
Great service. I like the video diagnosis, the loaner vehicle and nice helpful employees. I appreciate the car wash too
Brett did a great job and helping me purchase my jaguar, no xx just all straightforward. Delivery was smooth and easy.
Jaguar South Hills did a great job servicing my car. The service was professional, efficient, my vehicle is running and looking better than ever. Communication was clear throughout the process, and the team was friendly and knowledgeable. Highly recommend!
The salesman was very helpful. He went above and beyond to culminate is. I will recommend Jaguar to all my friends.
Jim was great to work with! He always got back to me on my questions. He was very friendly and knowledgeable!
Scheduling is easy, check in or car drop off is always fast & easy & checking out is always fast & easy.
Problem not fixed. Locking and unlocking the door from the door handle still a problem. Sometimes it works sometimes it doesn’t. Previous SUVa I had for six years,
never a problem with opening the door by holding the handle. Love the new Jaguar SUV, but this is really disappointed. Gonna give her another week to see if it improves, but I have my doubts It will. Also, I’ve only had the car for two months and I had an update that I couldn’t do from home with the service department updated for me when I dropped it ... Read More Google - Jul 1, 2026
Outstanding customer service.
Friendly honest staff that was super held in getting my car repaired properly the first time.
The team is always considerate and welcoming. The building and loaners are in tip top shale
Friendly professional knowledgeable efficient easy and quick to schedule an appointment great fleet of loaner vehicles
The staff was very customer friendly when I walked in. Id never been there before and they walked me through the process. It was done in a timely manner.
Don't know where to start, the entire staff and facility was very pleasant to work with. I can not say enough about Richard Sewell, our main contact through the entire process. His Professionalism, promptness, and his detailed answers to our questions was up and beyond our expectations!!!!
Chris and the team were very easy to deal with and very professional and helpful.
I have all my vehicles serviced here always a great outcome. I would recommend them to any Jaguar or Land Rover owner.
Courteous and helpful. Dissappointed to have an 8:15 appt for an oil change and inspection that took half a day and then have to call at 12:15 to find the car was ready.
The dealership and service departments are very clean and appealing. All personnel are friendly and helpful. Workmanship and professionalism by all staff are outstanding and prompt. I would recommend this dealership and service department to anyone.
Service at this dealership is top notch. Ryan and Chris always take care of every detail.
They are extremely professional and keep you updated on the service as they check in your vehicle and provide a comprehensive report
South hills jaguar/land rover has always provided us great customer service. The service department goes above and beyond.
I was extremely pleased with the professionalism each team member at Jaguar showed me. I was torn between two vehicles and various members of the team were very patient with me.
Wanted to thank CHRIS for servicing my daughter’s Jaguar. He was very patient and took extra time to help us figure out how to fix some issues that seemed daunting but he figured it all out! Will definitely be returning to this dealership in the future!
I can’t say enough good things about Brent Bell. I went to see him to test drive a RR Evoque they had in stock that I had been eyeing. Let me tell you that Brent spent a significant amount of time with me educating me on their vehicles. He taught me about features that I even had on my current car that I had zero clue about. He treated me like I was his own daughter that he was coaching on life. Brent went above and beyond to ensure I knew what I was buying. When I passed up ... Read More Google - Apr 1, 2026
Outstanding service. Very professional and friendly. Great customer service. Highly recommended Rob Zelch was absolutely fantastic to deal with
Probably the best experience. I’ve had buying a new car..
Chris and the team were great, they got us in quickly and kept us in the loop the entire time the car was being serviced.
This was the Best car buying experience I’ve ever had !! The salesman, Dave DeRose , was exceptional!! He took care of every detail possible without us mentioning a word !! The rest of the dealership and staff were also very helpful and welcoming. The service tech Kyle was very knowledgeable and helpful. Beautiful dealership and well organized !! The best !!
Great customer service and very responsive answering questions related to car purchase.
⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Dajon and Team! My experience working with Dajon was absolutely outstanding. He made the entire purchase process seamless and stress-free, going above and beyond to find the perfect vehicle for myself and my two boys. His dedication, professionalism, and attention to detail truly set him apart. The entire dealership team was equally impressive—friendly, informative, and committed to providing excellent service from start to finish. I am beyond grateful for the exceptional care we received and will happily recommend Dajon and this dealership time and time again!
Robert was great from a second time no rush just all action I was very confident in him getting me the vehicle in wanted . Great job Robert 👏 👍 👌 🙌 😀 THANKS
Easiest & quickest car purchase with trade we’ve ever made.
Brent and Karen were awesome, and I've never had a smoother experience buying a vehicle. Thanks to everyone involved.
very good experience
Excellent car buying experience! Brent made the deal seem less and can’t wait to enjoy this vehicle!!!!
Service staff is friendly and very helpful. They do great work!
I had an amazing experience purchasing my car with brent bell ! From start to finish, they made the entire process smooth, stress-free, and even enjoyable. They were knowledgeable, patient, and truly listened to what I was looking for. No pressure, just honest guidance and top-notch customer service. Brent went above and beyond to make sure I got the perfect car at a great deal. Their professionalism and genuine care made all the difference. Highly recommend—thank you both for making this such a great experience!
Great experience, first time getting a car on my own and Brent really made me feel like one of his own. Really appreciate everything him and the finance manager as well, very nice lady. Overall great experience
Outstanding service, very patient with me, honest and made me comfortable and calm about my choice.
We met Robert on a previous visit to the dealership. We were very impressed with his knowledge of the vehicles and his experience with them. He followed up with us after our visit and always asked if there was anything else needed. We saw the vehicle we ended up purchasing and contacted him and knew that we wanted him to be our Sales person. He is very professional and a wonderful person to work with.
Prior to what I assume to be new ownership I had a not so great experience and I was hesitant to come back. Luckily I decided to come back for service and to say I was impressed was an understatement. When you buy a luxury brand, you often set your expectations for service higher, and this team went above and beyond to make me feel valued, and appreciated.
Charles was my advisor and I was happy that he was, because he was friendly, accommodating, and had me in and out the day I dropped off. Charles was a great communicator ... Read More Google - Jun 11, 2025
Don’t bother to go to this place. They’ll look you in the eye, shake your hand and lie to you. No integrity at all. I don’t write many reviews, but I’m going to write this one.
I went yesterday to see a used vehicle (Honda) and test drove it. I told the sales rep Dan after the test drive I was interested and made an offer. He took the offer to the sales manager Joe who came out and met me. The car had some things that needed fixed as well as overdue maintenance. The sales ... Read More Google - May 31, 2025
I bought a used Jaguar from them last year and noticed a noise we couldn’t identify. They took the time to track it down, fix the issue, and went above and beyond. Excellent service! Extra thanks to Chris Edwards and his team.
My wife and I enjoyed a very pleasant and timely purchase process with the Jaguar team. Big Thank you to Robert, Karen, and Dajon. Excellent job!
1.0
Horrible!
March 25, 2024
By Robert Williams from Pittsburgh PA
Horrible! Salesman (Brent Bell) hid many paint defects by keeping the car dirty even after I requested twice to see the car cleaned. Once home I washed it only to find multiple cuts and scratches all over. These defects could have easily been corrected before they applied the TST paint protection that I paid $800+ at the dealership. I complained so they promised to repair the scratches but did nothing but washed the vehicle hoping I wouldn't notice that they did nothing. Once the sun hit the paint, the same defects were ... Read More Google - Mar 25, 2024
I contacted them about a car they had for sale. They responded quickly and were extremely helpful in providing the information that I had requested.
Excellent service from Brent regarding my Jaguar inquiry. Not only did he text me but he sent materials regarding the vehicle.
Today we got disappointed. They sell cars with “5 Years 60,000 miles of complementary scheduled maintenance”, but guess what ? They will schedule the first maintenance only after two years. Everything earlier than that is not covered and they suggest to do oil change after 1 year of course and our first year oil change is NOT COVERED. Of course we will do the oil change as per their suggestion and will need to pay for it. Isn’t this funny ? Is not clear. It feels like they are tricking the customers. My wife has an E-PACE and I was considering to change from ... Read More Google - Jun 8, 2022
Lydia and the entire team were fantastic. I went to several dealerships and no one treated you as fantastic as SH. Lydia was patient and helped find me what i wanted with the options i needed. She made it affordable, fun, smooth process. I will be buying here again.
Jaguar South Hill Service department has been awful to deal with. I have had my Range Rover less than 5 years. It has less than 45,000 miles on it with no accidents. I currently have rain water pouring in through the ceiling with every rain fall. I took my car to the dealership while it was still under warranty and after having my car for six hours (conveniently) they could not find a leak. Bob Panelli, Service Manager, assured me that I had his word at that time that if the problem progressed and I brought back he would take care of ... Read More Google - Apr 12, 2021
Worst Service Dept!!! The customer does not come first here. I work in healthcare and my service light came on at the beginning of the pandemic so I have been unable to make it there as I have been working and following the rules of just going to and from work and the facility is 1hr and 30min from my house. Now that things are starting to reopen I scheduled my apt only to get a phone call from the service dept telling me they will not cover any of my routine maintenance because I went over the mileage by ... Read More Google - Apr 30, 2020